LonePack: The Journey So Far

What is the most resilient thing in the world?

An idea whose time has come

They say that the journey of a thousand miles starts with a single step. LonePack’s started with something much more abstract – a deep, almost desperate need to bring about change. 

Oh no, we’re not talking about enacting change on a global scale, like achieving climate stability or anything, but the one we wanted to do was equally difficult to achieve with just as far-reaching an impact. 

To talk about the change that we envisioned, we would need to retrace our steps a little; go back in time by a few years. 

Six years ago, three youngsters; Samiya, Siddhaarth, and Naveen, engineering students who preferred to be identified first as ‘friends’ before ‘classmates’, had an idea.

The idea for LonePack was conceived in 2015, but we were a little apprehensive about taking the plunge. We were not trained in this field, nor did we have any idea about how non-profits functioned. However, by the time we were graduating from college (2016), we realized that we could not ignore this issue any longer. We took the leap and decided that whatever we didn’t know, we would learn; if we needed help, we would ask for it; but doing nothing was no longer an option,” recalls Samiya.

So what is the idea that we’re giving all this hype about?

What we wanted to do was to tell people they were not alone, that their mental health mattered, as lonely as it seemed to them when they were not ok. We wanted to shatter the stigma surrounding mental health and encourage open conversation about it. To provide a safe space for people to be candid about what they were going through. This was what LonePack was about, says Naveen.

But why mental health, when there are a million other causes to support, one might wonder. Well, Siddhaarth has the answer to that!

“My own experiences and those of my close friends have shown me how important mental health is to overall well-being and quality of life. Sadly, there is still a lot of stigma and misconceptions about mental health that prevent people from seeking help to improve their well-being. In many other social causes, mainstream society at least acknowledges that we need to improve (in principle at least). However, when it comes to mental health – there still exists a lot of prejudice that prevents people from giving it due importance. There’s a long road ahead of us to make mental health accessible to everyone and we’ll need plenty of allies and activists to reach that goal!”

And so, faced with what seemed like an unscalable mountain and armed with only their beliefs and visions for a better future, the trio started out.

Of course, part of the fun is the people you meet on your journey, and in that aspect, LonePack has seen a lot of fun, joy, and excitement over the years.

“Most of us have heard this, ‘It’s the journey that matters, not the destination’. But it’s the destination that drives you through the journey, brings you closer to people taking that journey and makes it all more worth it. At LonePack, I found a community traveling towards the same destination – to make mental health accessible to all. And taking this journey with people who are as equally, if not more, passionate as you to reach this destination, just makes it worthier to travel on.” Divya, who heads the Research team, reinstates with a smile.

LonePack has been a space where you feel like you belong. You eventually learn and accept that it’s okay to not be okay and start to believe in the importance of being there for people. It’s amazing to be working together as a team, with folks who believe that mental health matters, and it’s been such an enjoyable ride!says Aishwarya.


It’s all about the collective effort; the effort that goes into pushing for better awareness, with the thirst to want to improve the perception of mental health in our circles. And since it’s a collective, there is a vibrant collaboration, and as a result you end up meeting super cool and smart people along the way. I see it as a win-win!” Suhas adds.

Aishwarya and Suhas head the Marketing and Social Media Management teams at LonePack.

“LonePack is the fruition of a deep want for change. To be the lighthouse that we didn’t really have to help guide us through the rough waves at sea. Life is kind of like the ocean and sometimes, lighthouses are what you need to know that this rough journey will end and that the shore is nearer than you think it is. LonePack is our hope – reaching out to help anyone who might need it. And to me, personally, LonePack is about building a strong community to be there for everyone as their support system. That’s why I do what I do here.” quips Srivasupradha. She heads LonePack’s Content team.

As they say, it is not the destination that matters, and LonePack has seen a lot of interesting pit-stops and milestones, too! 

“We designed LonePack Buddy – a safe space for everyone to talk about anything, without fear of judgement. After all, we think everybody could use a buddy, especially in these trying times.” says Siddhaarth, talking about LonePack Buddy, which is a free, online peer-support system. Try it out here!

“Our flagship on-ground awareness campaign, LonePack Letters, reached over 60,000 people in over 20 Indian cities in 18 months across three editions,” Samiya recounts with pride. Various organizations and institutions like Uber, IIT Madras, VIT Chennai, etc have collaborated with LonePack to make the Letters campaign a success. Read more about it here!

And that is not all! From its highly informative blog page to the extremely colourful and engaging social media accounts, LonePack has a lot of gears churning (quite smoothly) on all ends!

When asked what are LonePack’s hopes and dreams for the future, Naveen says with a fond smile, “We hope to reach a lot more people to create awareness and support. We hope to grow Buddy to serve each and every person who needs help, make Buddy available in a variety of languages, and on even basic-feature phones. We hope to hasten the creation of a world where battles against mental health are no longer fought in the dark!”

LonePack signs an MoU with Patrician College of Arts and Science to deepen the efforts on mental health awareness

To all our supporters, here’s some good news from us—LonePack and Patrician College of Arts and Science signed a Memorandum of Understanding (MoU) last week to forge collaborative initiatives in the mental health space.

Under this agreement, LonePack aims to work in tandem with the faculty and administration in some key activities around LonePack Buddy, online and offline workshops, volunteering and practical learning.  

  • We’ll be working together with the students of the college and helping them take up the LonePack Buddy Sensitisation Course, a credential for training volunteers to be listeners on LonePack Buddy. Once they qualify the training assessments, students also get hands-on experience by being the support system on Buddy’s free peer-to-peer chat spaces. 

  • Along with this, students will be able to take up volunteering opportunities across our research, content, and marketing teams, helping us in real-time with all the content, promotional, and partnership projects.

  • The students and the college would play a key role in conducting outreach programs and mental health workshops for youngsters, on behalf of (and with) LonePack’s team.  

Dr. Senthil J Kumaran, Head of the Psychology Department, quotes, 

“We are happy to establish a mutual support with LonePack in which our students will be equipped for 4.0 demands of mental health and in return we are positive in supporting the research division of LonePack with all the resources we got.”

Most of LonePack’s projects and activities are facilitated via the website, social media platforms [Instagram | Twitter | LinkedIn | Facebook], and Buddy chat app. LonePack is happy to be collaborating with students who bring forth a wide range of their psychological and entrepreneurial skills, and we’d be crediting their contribution with e-certificates and Letter of Appreciation. 

We look forward to working together with the academic department and students, and we’re excited for all the activities in store for us. 

Thanks to each one of you! Do keep supporting us, as we together with the students bridge the gap and shatter the stigma around mental health.

Cheers,

The LonePack Team

Lending an Ear

Sometimes, all you need is someone to be patient.

To not judge.
To support.

To listen.

To be there.

Fifty years ago, mental wellness was a topic that was just starting to be researched, but was considered  taboo.

Twenty five years ago, dialogue surrounding mental health started to gain traction.

Today, people are slowly yet surely realising the importance of mental health and emotional well-being. Today, we are doing our best to fight the stigma that is associated with it. And now, more than ever, we need informed allies to help fight this long battle. Resources are being created to support those with mental health issues, yet there is still a long way to go.

We, at LonePack, understand the importance of listening and the strength that lies in supportive allies. LonePack was created with the mighty hope that efforts put into starting dialogue about mental health and normalising it would help people share their experiences, their stories and also reach out for help when they need it the most. And those efforts have now come to fruition in the form of our LonePack Buddy.

LonePack Buddy, simply put, is a peer-to-peer support system which provides a free, inclusive, and  non-judgemental safe space for you to talk about your concerns and worries.

This support system was created to establish a community of informed and trained allies who are more than willing to help you when you reach out.

Support in times of need Image Credits: Tim Mossholder

Just understanding that mental health matters is not enough. Action towards change has to start somewhere and we are taking that first step. The concept of LonePack Buddy might provoke a lot of questions in your mind – What are you doing with LonePack Buddy? How can any of us help those individuals who are affected by various mental health conditions? First of all, are you equipped to do anything? After all, not all of us can be medical professionals. But what we also realised is that not all of us have to be medical professionals to help.

A friend in need is a friend indeed Image Credits:Fabian Gieske

For multiple reasons, primarily due to the stigma and the associated costs, many people are unwilling to seek professional mental health care even if they realize that they need help. And this is where our Buddy comes in. Our goal is to act as a bridge between people seeking support and mental health care professionals (a sort of mental health first aid).

There are no profession, culture, ethnicity, or gender requirements that you need to start helping out. In fact, as we found out a few weeks after launching LP Buddy, people are less hesitant to share their worries when it comes to a friend or acquaintance, which is what Buddy aims to do: be a good friend to those who seek us out. Today, we have a number of ‘Listeners’ as we call them, from all parts of the world, helping us out with the Buddy program.

If you’re wondering how a Buddy can help, here are a few answer to that question, in the words of the Listeners, themselves:

‘A Buddy can help users in a personalised manner. Many users just want to be heard, and a Buddy can listen patiently without judgement. Others may require someone to guide them towards a new point of view which  they might be overlooking due to factors like stress, anxiety, or anything else weighing down their mind.’ -Padfoot

LonePack Buddy is a unique service for the Indian youth: it’s run by real volunteers typically within the same age group, who aim to provide a non-judgemental and patient space for everyone. One can talk to us about anything and everything under the sun, and we promise to listen and be supportive. Over the last few weeks, with most of us feeling cut off from our regular routines and support systems, we’ve really seen the need for a service like LonePack Buddy.’

-Snorkack95

When asked to describe the LP Buddy program, some of the words our Listeners used were, ‘Empathetic’, ‘Safe’, ‘Support’, ‘Real’, and ‘Trust’, which are all very true, because if Buddies have one thing in common, it’s hope. Hope that we are making a difference with our words. Hope for a better tomorrow.

Because as Listener ‘Sunshine’ put it:

‘Buddy is a literal representation of what Woody says; “You’ve got a friend in me!” And this friend won’t shy away when you talk about your struggles and at the same time will provide a space where you feel heard and safe.’

Because sometimes, all you need is for someone to lend an ear.

Join the cause and become a Buddy! Register yourselves on this link

If you want to know more, email us at contact@lonepack.org