LonePack Conversations – Nirmala Mehendale & Kindness Unlimited

A quote by Lao Tzu, the Chinese philosopher says, ‘Kindness in words creates confidence. Kindness in thinking creates profoundness. Kindness in giving creates love.’


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AishwaryaWelcome to LonePack Conversations. I’m Aishwarya, and I’ll be hosting the session today. And with me, I have Ms Nirmala Mehendale, the founder of Kindness Unlimited, an Indian non-profit aiming to create a movement that unifies the nation with kindness. Welcome, Nirmala!

Nirmala: Hi Aishwarya! I’m excited to be on this show.

Aishwarya: Yeah, I’m so excited as well. So, let’s begin with an introduction. 

We see that you’re a Postgraduate from Tata Institute of Social Sciences, serving for over three decades in the HR industry. And then you co-founded ‘Kindness Unlimited’, along with working with your HR firm, Mind Movers. Now, you spend more time and efforts in Kindness Unlimited, your non-profit organization. So what made you shift from a corporate working-for-profit world, to an NGO that is not for profit?

Nirmala: That’s a good question, and Aishwarya honestly, it happened very naturally for me.

Aishwarya: Mm-hmm?

Nirmala: I started Kindness Unlimited in 2005. At that time, I was in the thick of my professional work, but I could see the overlap between what I was doing professionally, that was in HR, and the philosophy that, I’ll say ‘KU’ for short for Kindness Unlimited, okay, so the philosophy that KU was promoting. And the philosophy and the definition of kindness was, ‘…balancing self-interest with the common good…’. Now, this philosophy really really appealed to me and I tried to do the little bit that I could, but as you know when you’re absolutely busy, working, you have less time to put into it. But it was always in the back of my mind that someday, I should make that shift to putting more time into this, the trust that we formed. So that’s the way, you know, it came and I won’t say suddenly it came and naturally, and I’m really happy to have made the plunge and spend more time with the movement now. 

Aishwarya: That’s so interesting! So, why do you think empathy, kindness and mental wellbeing are very important in today’s society? What makes you think that?

Nirmala: Oh, every single day I’m reminded, you know, honestly, how important this is because I keep meeting so many who somehow open up and really acknowledge, not to everybody else, but you know, to some of us that they are actually lonely, looking for validation, acceptance. And most of us are searching for compassion and love. 

Aishwarya: Yeah.

Nirmala: So, kindness is an act in compassion that helps us to show someone that we care. And so, it’s such an important role that I can’t even, you know, mention to people, somehow the word, ‘kind’ doesn’t come off very often; it has a very different connotations, but when you actually think of the number of times each of us has received kindness, given kindness, how – what an impact it makes in a small, small way. But it can really make someone’s day, someone’s moment, and help all of us live a little more joyfully in today’s world, which is so fast-paced and so digital, right? We just seem to lose that human connect.

Aishwarya: That is so true because, you know, sometimes kindness need not be outrightly shown; it’s something very subtle, actually, you receive it and you give it back in a very subtle manner, without you realising that you are doing it. 

Nirmala: Yeah, yeah, you’re right and it can become a habit, and that’s what, when I talked to educators and others, I say, it can become a habit because, like any other thing, the more we do it the more fulfilled we feel; we kind of do more of it. 

Aishwarya: Yeah.

Nirmala: Sometimes it’s unconscious, but if you make it conscious because you understand the joy that it brings to you and to the other. 

Aishwarya: Exactly, that’s so true. In fact, it transforms you and gives you, like, a channel or a platform to transform somebody else’s life as well. 

Nirmala: So that giving and receiving, right, so in a minute, I can become a receiver, and this is something most people don’t see. Like, I think, ‘Oh, maybe I’m this big giver’ but suppose I’m crossing the road and I have an accident. In that split second, with all the money and education I might have, I become a receiver because I’m dependent on other people to lift me up, to take me to a doctor, to treat me; it’s all strangers who then, you know, come up to my aid. We don’t realise how vulnerable we are; each of us, we’re givers, we’re receivers, givers, receivers. 

Aishwarya: Absolutely, yeah, that’s so nice to hear. 

So, Kindness Unlimited, you know, in short, ‘KU’; that’s a wonderful and a positive name. When and how did this organization, you know, come into action, and what was the motive behind it when you started?

Nirmala: So. Somewhere, in the mid 2000’s, you know, there was the late Mr Vasant Kalbag. He was a scientist; he had a great scientific temperament, and he deep-dived into the philosophy and the practical application of being kind. So he researched a lot about it, right from Darwin’s evolution of man, how cooperation and collaboration can actually help humans innovate and to prosper. I happened to find Mr. Kalbag and his loving wife, Shanti Kalbag, by pure chance. 

Aishwarya: Okay.

Nirmala: And, I never looked back. So, it was that— the conversations that I keep having with him, I mean, a total stranger met this person, and I took to the philosophy. It was he who suggested the name, and I thought it was beautiful, and then we decided, ‘Let’s formalize it.’ After many, many months of meeting and discussing, and so we are on the founding team. There’s another Trustee called Lopa Vyas, and that’s where, you know, in a small way, Kindness Unlimited—we said we’d all do our own little thing, in our own little way, but let’s kind of jump on. So that’s it! Today the vision is to make India a kinder nation. And, the platform we’re looking for is a platform that can enable interconnectedness among citizens, by encouraging acts of kindness and trying to build a supportive network.  

Aishwarya: Oh, so good. I mean, I just absolutely love the motive behind this, because it seems simple, but it takes so much effort and so much thinking from each of us to actually show that kindness out to people. It’s a very, very nice initiative, and congrats on that. 

Nirmala: Thank you.

Aishwarya: So, you’ve been working for empowering people with kindness and public interest, for about 15 years now. 

Nirmala: Yeah.

Aishwarya: So, did any specific, you know, life incident help you shift focus on spreading kindness and shattering the predominance of selfishness?

Nirmala: It’s a great thought, and I’ve been dwelling on this, myself. So maybe I’ll share one incident; it would be a couple of incidents, but I’ll surely share one. 

Aishwarya: Sure.

Nirmala: So, Aishwarya, as you know my work is with people, right? So I come from a domain which deals with people. And I used to see so many unhappy professionals. They just seemed to be outwardly happy, but inwardly they seemed to be stuck in jobs, and they just didn’t seem to be passionate about whatever role they had, and they just, you know, somehow were stuck.  

So I realised at that time, we all seem to be in a race; a kind of competition to reach somewhere. Heaven knows where! And in that mad race, rightly called a ‘rat race’, some of us have to sacrifice fulfilment for what the world and others perceive will give us a better life. While I was dwelling on this, I went through my own existential questions and dilemmas. As I was watching others, I was looking inwards, myself. And around that time, I lost three very close family members. And it was their passing away that hit me and made me-forced me to acknowledge that what I remember about them was everything good that they did to me and the joy they brought to me, right. Because when someone leaves you, you’re left with just memories, no? 

And it was that that said, “Oh god, in all this race and everything, hardly anyone remembers your gold medals and the million-dollar deals that you cracked and whatever else, right.” What people remember is how nice someone was to me, and that’s when I said, I think, you know, this is something I’d like to give more time for; it became a personal vision, and I tried to put a timeline in place when I would spend far more time in growing the organization. And building KU and taking this mission forward. And, you know, the work – in this movement I made many friends on the table, too. It was a very supportive environment when you realise there were other people in the world, and you were not alone like you really believed in.

Aishwarya: Yes. And you know, personally, though I am very sorry for the loss, I’m so glad that you were able to connect with like-minded people; with people who want to take this mission up with that positivity and happiness through kindness. I’m so glad that KU came into existence with a network and a community of such like-minded people. 

And it’s so positive to hear about the whole story.

Nirmala: Yeah, yeah.

Aishwarya: And the other point you mentioned about mental health, that’s very important; in fact, that’s exactly what LonePack works for, as well. People just run behind this rat’s race, and they are just there, fastened with a lot of things going on, with a lot of thoughts going on. But finally, what you said is so true; what matters, in the end, is, how did we treat each other, how were we to each other, and how good we were to each other, and the memories all lineup. 

Nirmala: Sure, sure, sure. And unfortunately, it’s pain that makes most of us reflect; it’s very ironical. It’s very, very ironical. 

Aishwarya: It is very ironic. In the end, you know, there has to be some inflicting pain that makes us count on all the blessings that we have. But I’m glad that somehow, somewhere, we get the chance to recount on all our happy moments, our memories, our blessings. 

Nirmala: And channelizing it in a positive manner, right.

Aishwarya: Yes

Nirmala: So, using that pain as learning to actually do some good, yeah. 

Aishwarya: True. Not getting very stagnant at that point and sticking to the pain, but going beyond that and trying to overcome that and achieving bigger things. 

Nirmala: I agree. 

Aishwarya: So according to you, what’s the impact of kindness, kinship and goodness on mental health?

Nirmala: So, we keep talking of the word, ‘well-being’ in our day-to-day lives, right? And so well-being is physical and it’s our mental well-being, no? So when I’ve been looking at the kindness philosophy, I’ve realised it’s so important to take care of ourselves first, and being kind to ourselves is the first step. And I remember this example, and I keep repeating it all the time; it’s the aeroplane example. So in times of turbulence, we’ve been told to take the oxygen masks, right, and we’ve always been told to take the mask first before we help children and seniors. So with that example, I share that once we accept and we become more forgiving, less harsh to ourselves; begin accepting the kindness of others. It’s not easy to accept the kindness of others, as well, okay. And this then can be very liberating, and the cycle of giving and receiving will happen. And it’s a great cycle of giving and receiving if we can acknowledge graciously that right through life, we bother givers and receivers. And in mental wellbeing, especially, you know,  a lot of people have said even one friend or one person can make a difference. And I see that happening, that those who have at least that one person accepting them for who they are, make such an impact. 

And, I’ll always remember the story of a young boy walking on a bridge across the sea, in the US, and contemplating jumping and ending his life. And this boy, as he was running on the bridge, was stopped by a couple who requested him to take their picture. And while they were requesting him to do that, they had a conversation with him. And later on, this boy says that if it were not that human connection on that day, he would have probably ended his life. 

Aishwarya: So true. I think it’s just being there for each other so that you can make a better world together.

Nirmala: Yeah, yeah. As I said earlier, Aishwarya, unless my glasses are at least half full, I cannot give to others, right?

Aishwarya: Exactly, exactly. It’s not like you are treating yourself very harsh, you go around and preach to others about how to be happy, because you have to practise it yourself first. Your glass has to be at least half full for you to think from there, and give it to others. 

And actually, I have to mention about this self-care point because over the last couple of months, you know, to whoever I speak to, especially people from the mental health background; all of them consider self-care to be a very important tool. So it’s not selfish to want self-care, and self-care is definitely not just about getting things for you, or doing something calming, no, it’s actually more than that. It’s fighting around challenges and trying to accept the person that you are, with all the flaws and imperfections. 

Nirmala: I agree, and a lot of people think, you know, that ‘I am such a giver’ and so, but they get burnt out, and they can’t then sustain that giving, right, because to give I must receive, accept that I am human and as you very rightly said, accept my flaws, and you know, and then feel that ‘I am now feeling a little fulfilled, so I can go out there and help others’. 

Aishwarya: So true, yes. It’s like, it has to be a cycle; it’s giving and taking back, and that continues in a loop. When you don’t have anything in your basket, you really can’t take something out and give it out to others, so I think it’s such a valid point that you stated. 

And so…just moving on to a little more about you, what were some hurdles and challenges that you had initially faced by running a non-profit?

Nirmala: So the biggest challenge is, Aishwarya, though we are a registered NGO, we actually function as a movement. 

Aishwarya: Okay.

Nirmala: So none of us get paid so far, and all of us are givers and volunteers, right. So everything is done through the pro bono methodology, and it is honestly miraculous, that’s the only word I can say. Because every time we have a project and then somebody comes and helps and people give up their time, talent and  I’m always amazed, because it takes me back to the barter system, and I remember debating, you know, the joys of possibly the barter system, and it does have its own role. But having said that, you know, I think the time has come now for us to slightly work on a structure, to create an organization so that we can spread faster, wider, and at the same time, be very mindful of attaining the beauty of an inclusive transparent and a very giving movement.

Aishwarya: I think that’s so true, because it’s like hearing me out, because that’s exactly the kind of thought we had with LonePack. Initially, we were also a pro bono society, and it was an important hurdle that we had, starting out; to have a structure and to impact more people in our journey. So I think it’s like hearing it out from me.

So, Kindness Unlimited is an executive member of the World Kindness Movement, a global body for kindness, with representations from 28 countries across the world. And that’s really big!

So, what impact does this create, and how do you all, as global leaders, work together, work for a common mission?

Nirmala: So, the World Kindness Movement plays the role of supporting and encouraging their members to keep spreading good, in their own corner of the world. So they’re not really very structured about ‘what’ because each country focuses on different areas, right. But today, and I would say, unfortunately, it’s terror, violence and hate that’s creeping its head and that’s something that the World Kindness family is seeing across all countries, right.

Aishwarya: Yes.

Nirmala: And so we’re strengthened in our belief that its love and kindness that will ultimately triumph. In many incidents, we’ve seen hate creates more hate, so we’re slowly building traction to enable us to put kindness on the global agenda, move to the UN and formalize things, so that’s the role and the route the World Kindness Movement sees itself playing. When we look at mission statements and agendas across corporations everywhere, we don’t see the word, ‘kind’ being there. So honestly, it is to put the word ‘kind’ and the act of kindness on the agenda for individuals, families, societies, schools, communities,  countries. 

Aishwarya: Perfect. So I think this is such a good initiative, and as you mentioned, it is those tiny little initiatives that each of us take as our own leaders; each of us from different nationalities takes and together, how we impact the wider world. 

So, a major part of what you do is related to the youth as a society, with the aim of spreading kindness among children, young adults in schools, colleges and institutions. So LonePack, also is a non-governmental organisation working for your mental health awareness and wellness. We share a common thread here.

So, what’s your reasoning behind working for the betterment of today’s youth?

Nirmala: So, as I mentioned earlier, when you have fast resources, it makes sense to invest your energies in the country’s future. 

Aishwarya: Yes.

Nirmala: And also behavioural changes are easier when one is younger, before fixed patterns and rigid mindsets and prejudices are formed, right?

And so we think its much better to invest with them. We’re also working with educators who work with the youth. So, you know, and I’m really always hoping that my generation especially can die with our prejudices rather than passing it on to the youth. How do we open the youth to see a world which has less prejudices and more acceptance, and to get them to see the benefits of collaboration. 

Aishwarya: That is very true, because I think the youth of today need to be empowered and feel empowered. You know, the world is full of opportunities, it’s full of changes,  and a lot of opportunities here and there, but finally its about telling the youth how they can make use of those opportunities; that is exactly what we’re working towards.

Nirmala: Right, right. And Aishwarya, the definition is ‘balancing self-interest with the common good’ right? And this definition, the youth are able to buy into.

Aishwarya: Yeah, yeah, true.

So the impact is more on them, because they’re able to comprehend what we are working towards, and we would be able to put in more effort and more meaning into what we do currently. So I think that’s a good reasoning behind the motive.

Nirmala: So when you talk about networking, right, the importance of networking, so I always remind them how networking starts with giving, right. 

Aishwarya: Yes.

Nirmala: So, that’s how you build a network; it’s not just for selfishness; you can be selfish, but you won’t have a connect for a longer period of time. Because the person will say you’re a taker; you’re using somebody, and so youth, once they see that it doesn’t even make this much sense really and you can’t build goodwill by just being a taker. 

Aishwarya: Yes, so true. So you have to show some amount of wanting to give back to the society, wanting to drive a change in the community, because that is where you earn a good set of like-minded people around, who will also help you in where you want to go and what you want to achieve. 

Nirmala: Such a small world today because of technology, right?

Aishwarya: Yes, yes.

Nirmala: And our reputation precedes us. 

Aishwarya: Yes. In fact, we think we are all connected, but then it is absolutely how do you make that network work for a longer time, work with good relationships and trust.

Nirmala: Yeah, yeah yeah.

Aishwarya: So, the next question I wanted to ask was, we heard about your new project called ‘Pooh Circles.’ So can you elaborate a bit more on what it is about, and who can benefit from it?

Nirmala: So, as we said earlier, you know Aishwarya, that LonePack is in that space as well, that we see so many lonely people, right, who on the front are seemingly seem all sorted out, but when you know that there are young people and people of all ages who seemingly are lonely and want to belong; with that in mind, I decided to do an experiment, and build a space of acceptance, sharing, active listening, and most of all, non-judgement.  Where whoever comes to the circle can benefit from this process. 

Sometimes, many of us are hesitant going to a counsellor. That’s because of the various kind of connotations this has, especially in our country. And so, I’ve seen firsthand that it takes a while for someone – you know, rather than go early,  people go when they are very, very late. And can’t really handle it well. So I thought, let’s create a first step, where we create a group process. And then possibly when people can come in and see the benefits and joys of this process.

So to give people an idea of group process, of non-judgement, acceptance, unconditional positive regard, respect; to get them to trust one another, and the kind of sharing that they do, in this kind of sacred space, so that was my idea. And then some of them want to go in later on for counselling and they understand the importance and the benefits. 

So I just wanted a first step, to give people that understanding that most of us are lonely, and we’re all searching for something, and there’s no harm in accepting that, and learning from each other, and then if required, moving on to going to a counsellor, if they think that could also help them. 

So it’s a first step circle; that’s what I’m trying to create. 

Aishwarya: Yes. This is incredible, and in fact, to add on, I was captivated by this term that you said, ‘being non-judgemental’. Because that’s exactly what I have been talking to people about, what I’ve been  hearing in the last couple of conversations I had with some people around.

So first step, we can do to people around us, is being non-judgemental, because I think that creates a fear in all of us, that when we are trying to be judgemental, or we are being judged by others, and to move past that fear, which hinders us from opening up, and you know, hinders us from speaking aloud our insecurities, and a couple of issues that we face mentally. 

 Nirmala: And also, we become very poor listeners, no Aishwarya?

Aishwarya: Oh, yes.

Nirmala: We’re always with our digital gadgets and seem so distracted. So to actually have two  hours of uninterrupted space where everyone is actively listening, I think for all of us, it can be very beneficial. 

Even online, we have become very less tolerant of other peoples’ views right? So we look at trolling and all these kinds of unkind bullying behaviour online; it’s a reflection of something that’s happening to all of us, right. 

Aishwarya: Yes. I think, after the impact of social media, with a lot of these social platforms growing, we are more into digital connect. But in fact, to lead to more positivity and more kinship and close feelings; rather it’s more bullying, and doing more abusive activities. It’s high time that we start taking the impact of social media very crucially. 

Nirmala: Right, and that’s why organizations like LonePack, Kindness, all of us are trying our best to put the positive voice out there, right. 

Aishwarya: Exactly! We use social media in a way to alert people to spread positivity and to remind people that they are worth it, and they can also spread the same message to others around. 

So how do you think we, as neighbours, relatives, or colleagues, can spread positivity everyday, in simple ways?

Nirmala: So I’ll share some very very simple ways; there are so many, Aishwarya. I’d say, you know, that whenever we smile and acknowledge a human being, that’s huge. We can lend a helping hand, like carrying a heavy load, holding the lift for someone who’s rushing to get in, checking when someone’ sick, sharing something handmade, like a card or food, even calling those who labour hard for us by their names, and not their caste names, or their occupation title. It seems very small, but it can make a huge difference in showing that you care and you’re concerned about, you know- small things. So it can really trigger change, no, once larger numbers start practising very small little acts of concern, I’m sure it would make a big difference for the greater good. Because all this will have a ripple effect, right. 

Aishwarya: Yes

Nirmala: So there’ll be more smiles to go around, more people who are nice to the other, so the whole random-acts-of-kindness ripple effect begins, and you have human connections that grow, and the small things actually are the big things in life, yeah, and it holds so much of space in our heart, sometimes, you know, such a small thing is done, and you say, ‘Oh someone remembered that I was travelling and wished me’ or ‘someone remembered that I had an exam’ and you know, so these little things make life so much worthwhile. And so if more of us did that and, you know, consciously helped, we’d start our days better, and maybe the person who’s receiving that kind act will go forth and be kind to another person, right. 

Aishwarya: Yes. In the end, it all matters about how good you were to yourself, and how you spread that goodness around to people. 

So little things really matter, and it’s not just words; it’s not just by words to say that, you know, these little things matter; you have to do it in actions. So as you said, these small acts of kindness that all of us can do everyday, if we multiply that, I think, as a community, it’s going to have more and more impact on more and more people. 

Nirmala: Yeah. In fact, this year, Aishwarya, 13th November is World Kindness Day every year. And in India it’s still not caught up, so we’re really trying to put that day on the agenda. So this year we’re having a huge event with music and with standup shows; and yeah, we’ve already booked the auditorium, and no one will have to buy a ticket. 

The ones who’re coming for the show is going to be given a list of kind acts; they pick a kind act, and they perform it, and they get a ticket to the show!

Aishwarya: Oh! That’s so good! Yeah, it’s such a good initiative; it’s interesting. I’m sure that people would love to do it, and this way, I think they’re all helping people remember those little acts of kindness that they should be doing. 

Nirmala: Sure. 

Aishwarya: So it’s a very good initiative, and all the best for the event. 

Nirmala: Thank you, thank you.

Aishwarya: So, Thank you so much, Nirmala, and it was wonderful speaking to you today about how kindness can be a magic wand, create positivity, and promote mental health. 

Nirmala: Thank you. I’ve enjoyed sharing with you, and I’m sure jointly all of us, you know, collaborating in this space, can together make a huge difference. 

Aishwarya: Yes, so true. 

So today’s episode was a clear example of how Kindness Unlimited and LonePack, along with people around, can work together towards spreading kindness. 

To listen to more such positive discussions, keep tabs on the next episode of LonePack Conversations. So until then, I’m signing off. Bubye!


 

LonePack Conversations – Ryan Bonnici & Bring Change to Mind


Workplace wellness is a phrase we’ve been hearing lately. While it’s common to see a lot of millennials falling prey to anxiety, trauma, tiredness, and exhaustion, the question is how well corporates and organizational leaders are heeding to this issue.

 


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Aishwarya: Welcome to Lonepack conversations. I’m Aishwarya, your host, and with me, I have Ryan Bonnici, a renowned leader in today’s marketing world. Hi Ryan, it’s great to have you in our session today. 

Ryan: Hey! It is nice to be here, thank you for having me!

Aishwarya: So, Ryan, you’re the Chief Marketing Officer at G2, one of the world’s leading review and app-listing platforms. You also serve on the Board of Directors for the mental-health non-profit, ‘Bring Change to Mind.’ How’s it to manage both nonprofit and revenue-based leadership roles at the same time?

Ryan: You know, it’s an interesting challenge, but it makes it really fun because I feel like a lot of the work I do at G2—which obviously is very revenue-focused is luckily in an area I really love. I’m super passionate about technology and software, and I love that role, and it pays me which is great. And then on the flip side, the work I do with ‘Bring Change to Mind’— well it doesn’t pay me in the same sense, but it’s a rounded area that is really important to me, and so yes, nice to kind of give back in a way that’s not revenue actually. So yeah, it’s quite fun but it definitely sometimes is a challenge of time for me to prioritize between the two.

Aishwarya: Oh yeah. I think the ‘giving-back-to-the-community’ part is extremely heart-warming and I can understand because I come from the same marketing background and I also ended up working in a non-profit as well. So I think, I sort of find a personal connection with you and I absolutely agree with the point that you mentioned right now. 

So, you are a CMO under 30! Congratulations on this, and I’m sure this is not an easy journey. How’s it to handle the pressures of your role, and have those pressures ever taken a toll on your mental health?

Ryan: Thanks, I appreciate it. Yeah, it’s definitely unusual—when I was really little, at the age of 10, for some reason knew I wanted to be a CMO, and I really wanted to be a CMO at the age of 30, so clearly I’ve been a bit of an unusual kid but it was very cool to finally reach that goal. I think I got there a couple months after my 29th birthday. I think I was not even necessarily trying, I think I kind of forgot about the ‘30 age’ component. Because I didn’t really care about getting there by 30 once I got older, but when it actually happened, it kind of reminded me! Anyway, thank you for that! In terms of how to handle the pressures of the role, the thing that helps me the most is a few, but I have a really amazing team at G2 that I built so when I joined the business, I had maybe five people on the team, and now kind of a year-and-a-half, and our marketing team is around 60-70 folks. It’s been a really crazy year so that was a lot of fun but it was also pretty stressful, and I definitely in the last two years have needed to do a lot of things that helped manage the pressure. For example, I get a sports massage once a week which is not fun but painful; If I get really scared I get acupuncture every week; I go to the kyro, and doing a lot of self-care activities, and seeing a therapist regularly—weekly or twice a week to help me work on my mind—keep working on my body and keep both of them as healthy as possible.

Aishwarya: Totally! To start off, I think you wanted to be a CMO right at the age of 10. I’ve read this short story where you were fancied by the emails that your father used to get and you really wanted to be a CMO right then. 

Ryan: Yes! My dad’s a business owner and I used to see him always on his phone getting emails, and I used to tell myself, “Oh my gosh that’s so cool. I can’t wait to have a phone and get mails and tell me I’m important and people need me.”

Aishwarya: I think that’s the best part as a child—seeing your father and getting inspired. Nice to know, Ryan. I love the way you brought the point about seeing therapists as a form of self-care and as a form of maintaining the body-and-mind balance. I really liked that point because most of the people today think going to a therapist is a sort of extra work and still many people think of it as a taboo. So I think this coming from you, from your experience, is a very good point that you stated. So, what are some ways you shattered the stigma around mental health within your organisation?

Ryan: I think shattering stigma is what ‘Bring Change to Mind’ is all about. When we did the research, we saw that there’s a lot of great services out there for people to become aware of their mental health and their mental health challenges and proactively seeing therapists.

We see great results. My wife actually is a clinical psychologist. We met in Psychology class, back in university, and what we understood in the world is that the problem wasn’t helping folks once they raise their hands because most people don’t ask for help. 80% of people who have a mental health condition don’t actually seek help and those who do seek help on an average do 10 years after when they are diagnosed with the symptoms and problems. 10 years is the average time that takes for someone to get help, and we researched and realised that the reason why people weren’t getting help was because there was this stigma around mental health. 

I don’t necessarily sit every day and think about how I’m going to shatter the stigma around mental health—but I guess I try to be really vulnerable and authentic and talk to people about my own challenges. And, I think by me doing that, I’ve noticed other people have come to me and shared with me their challenges, and have said to me that they are talking about that has helped get therapy. I think the best way to drive change in that space is ultimately is to just be open and tell people the truth about what you’re going through, good and bad. I think that helps them to start to realise that it is a safe space.

Aishwarya: So, coincidentally LonePack’s motive is also to shatter the stigma around mental health. And, that was a very valid statement that you said—people have to be vulnerable about the emotions that they go through. And I think impact needn’t always be a greater thing, it can be a small act of kindness that can actually go a long way. So, as you said get the impact done with a self-motive and get that out to people so more people get influenced by you and try to do the same thing, and I think impact spreads in that way. 

Ryan: Absolutely! 

Aishwarya: In a recent article, you spoke about how being bullied had a part in your success today. Could you elaborate more on that?

Ryan: Absolutely. Growing up as I mentioned earlier, I was odd and a bit different and shy. I was also an only-child, and I wasn’t guided on knowing how to make friends. I was still a pretty nice kid, but I don’t know how I was really an easy target for bullies. That was tough and that shook me in a certain way, some of them which were good—but I’ve been able to work on the trauma from that, and at the same time it’s hard for me to say that I wouldn’t want to have that not happen to me, because I really like the person I am today, and I don’t know what kind of person I would be, had I not have that happen to me. I had to work on myself. I do not regret any of that stuff, but I definitely regret not getting therapy earlier. 

Aishwarya: Yeah, I think recounting and getting back to childhood, and relating it to the present-day views is very important—and, it is good that all of us need to start doing that. 

You’re featured as one of the Most Authentic CMOs by Drift, another giant in the SaaS industry. How do you think ‘authenticity’ can help C-suite leaders contribute to the mental health of their team members, and on the whole, the entire workforce?

Ryan: Authenticity can help C-suite leaders contribute to the mental health of their team members, because I think it’s so different from standard and the traditional leadership kind-of model and the leadership role that most managers take. I think it’s important to kind of think about management and leadership as two very-different things, and even if you are a manager you might not be able to lead in, so yeah and I think by the old-school way of management really was keeping control—not sharing everything with the team, keeping people in the dark, only telling them the minimum they need to know. If I think of a recent example for me was I had to let two people go on my team this week because they had really bad attitudes and you know we had given a lot of feedback on developing on these things, and they just didn’t, and I’m just simplifying obviously because I don’t want to get into the details.  

Aishwarya: I understand.   

Ryan: I was really proud when we had to tell this to the team—the bigger team—and when they asked questions, we were able to be really authentic with them about what we expect from them and why they shouldn’t be afraid about their own jobs, and I got 70 pieces of feedback and small notes saying that by being so authentic about the situation and telling around place that it does suck, it isn’t a fun experience for the folks to let go but also for us as a team we will grow stronger from it, etc. I think by opening up and by being authentic, it means that you get that back from your employees, and so now they are being more authentic with you which means as a leader you can do your job because you know where the problems or opportunities or difficulties faster because people are coming to you more quickly. So, that’s how it has impacted me.

Aishwarya: I think from your words I can sense that a ‘great’ team actually needs more transparency because it’s not just called a great team because they do great work or they do something really big. I think it’s more about how they treat the fellow people and what kind of attitude they have with the fellow people. And yeah, to identify the limitations, and to identify the strengths and addressing the issues good or bad—I think that forms the strength of the team and that actually grows to an organisation level as well the top management or the C-suite. 

You wrote in your recent article for Harvard Business Review on how as a boss you encourage your employees to consider outside job offers. That’s interesting. Does it have anything to do with the mental health concept? Or, was it something else that drove you to pick this thought. 

Ryan: So, I think where this came from for me in this concept wasn’t tied in with mental health, really, I was kind of examining my own career and I am often asked by my PAs and my employees the questions on career and growing and it reflects on the past decade of marketing, and how I have gotten to where I have got. And I think to be part of it for me was always being happy to chat with people if they talked to me about a role that is interesting or the company that is doing interesting things. And, I probably only reply and set up a call maybe with 5% of the people that actually reach out to me. Lot of them are maybe not the right roles or their companies aren’t the right fit for what I’d be interested in. I am always interested in learning about the roles out there and what my value or worth is. Being involved in those conversations just reactively helped me work on myself. Companies said they will pay me a certain amount to do this job at their companies—I didn’t want to work there. I love where I am working right now. Maybe, I have to speak to my boss that I am not at the right market pay right. Again, that allows me to have a simple and professional discussion like, “Hey! I like staying here but I’m getting offers that are 20% more than what I am currently on and I don’t want to leave but I am considering these offers at the moment just because of the fact that the extra 20% will be really helpful for me and my family situation.” Maybe I’ll have to do it, I haven’t done many times maybe once or twice in my career and my bosses have always been able to come back to me and offer me more responsibility and compensation. My message here is that you shouldn’t just go and try to, you know, blackmail your boss. In reality, you must do this only when you’re well aware of your path and are actually willing to leave, because it could go wrong and your boss might not want you on the team. So, you should never have that conversation unless you are going to leave if there isn’t a change at work. But it is also important to have that conversation. In my experience, my employees will come to me and chat with me when they are interviewing with a company and it is weird to say that I don’t find that weird at all. If they are on my team, I would love to coach them in terms of how they get their next job because they are going to leave  being a total advocate for our company, me and their career. They might be referred by well-known people in Chicago, looking for jobs. It is not a bad thing, you don’t want the same people on you team, the same CMO forever and mix things up. I am realistic with my team about either being here forever nor do I expect them to pretend that they are. 

Aishwarya: Yes, true, it’s a perfect analysis. Corporates work on this format. Most of the employees today want to work with more valued, proactive, empathetic and realistic leader so that they can be confident discussing issues, about their future growth opportunities that they get from outside; And, the way you mentioned that the people who are addressing this should be confident and have solid thoughts before talking about this to their bosses—I think on both sides having certain amount of realistic attitude, transparency and candidness really helps. It is wonderful to know that you’ve been a leader who does that. 

What’s your view on employees taking days off for mental health, popularly known as the “mental health day?

Ryan: I think it’s great. More employees must do this and employers must openly talk about this as well as an options for folks to take. I genuinely think that the only way to make people realistically take these things seriously is for leadership teams to actually do that themselves and show that it’s an ‘OKAY’ thing to do. I have had days that I’ve cancelled on all my meetings in the morning just because I haven’t been in the right frame of mind for that day. I have told my employees that I’m taking a “mental health day” and that has encouraged them to know that they can do the same. 

Aishwarya: Certainly. I think that the leaders set the right example, and the people who are hearing this right now, know that it’s okay to take a day off for mental issues; for their mental health. 

How important is mental health from a workspace angle and what are some simple steps that a team can take to ensure emotional wellness? 

Ryan: I don’t think your mental health at workplace is different from that of your home. Everything is connected—how you’re sleeping, how stressed you’re, and how you’re at work with all these things. I think some really simple things folks can do is get better at identifying when they have a low mental health score. For example, they wake up and have the lowest score for their mental health for a certain day so instead of having lots of coffee and sugary drinks, sit with your emotions and try to work out on what is making you feel down. I turn off most notifications from my apps on my phone—it doesn’t buzz unless someone is calling or sending me an SMS. My screen also is completely muted so the only way I see a notification is when I go into the app itself. That was a really conscious thing I needed to, I was getting overwhelmed and anxious that day my phone was just ringing every second. Putting about a few intentional change in notifications was one big way to help. Finally, identifying if your work is a safe space, looking at how you can have conversations like that with your boss and your employees around mental health. That doesn’t mean the boss has to ask, “how is your mental health today,” although asking questions might help employees open up but they answer in work-related terms. Instead of asking questions like “How are you doing?” for which most employees answer, I ask “How are you doing outside of work?” or “How are you doing as a person?” That is showing my employee that this one-on-one, this conversation and relationship, is a safe space for them to open up. 

Aishwarya: Yes, great. I see three things that you’ve mentioned—dealing with your emotions, muting your notifications, retrospection and having a proper conversation with your boss or anyone you feel like talking at workplace. I think coming to the closure, I have one last question that is the most debatable and important one that most corporates need to look into.

As a top-tier management leader, do you think every company should invest more on providing mental wellness support in the form of therapy sessions, relaxation benefits and so on?

Ryan: Absolutely, I really think that for any company to be successful, it’s because of their employees. So, you need to hire the best employees, run the best training for them to become better and keep learning. You need to support them in their journey and just as you’d allow someone get extra training in their job area to make them better. I don’t think there is any difference in terms of training around how we function in our health. Businesses today are very comfortable today in giving gym compensations for employees by having internal gyms. More companies now are creating really amazing cultures and motivating employers are doing the same with mental health too. Yes, I’m a big fan and I’m excited that more and more businesses and some of the world’s best leaders are realising that it’s not just about the work, it’s about the person that gets the work done too. 

Aishwarya: Yes, certainly. 

Thank you, Ryan, I think it was a great opportunity for me to speak to you about how mental health is perceived in the corporate front, especially coming from a C-suite leader, and what your honest experiences are being a CMO of a world-renowned company. We are immensely pleased and we extend our hearty congratulations to you on behalf of Lonepack for all the amazing work that you are doing. Thank you once again!

Ryan: Thank you for having me, really had a lot of fun. 


 

LonePack Conversations – Indu Gopalakrishnan & Project Kintsugi

Talking about mental health and creating awareness surrounding mental health issues is an arduous task that cannot be done in a day. We all know that the waves of change, of any kind, take a while to reach the shore, and the amount of effort to sustain the wave is plenty. The only way to achieve that is by work together, as a community. LonePack conversations is one such initiative where we reach out to other people in the mental health community to gain their insights and experiences with working in the field. And the first-ever edition of LonePack conversations starts out with Indu Gopalakrishnan. Indu is the founder of Project Kintsugi–an initiative taken to form a safe space for women to talk, to form a community of supporters who will have your back during times of distress. Read along to get to know about Indu and Project Kintsugi and how during times of need, people become our greatest strength. 


1. First off, what personally prompted you to start thinking about mental health and shatter the stigma surrounding mental health issues?

Indu: There is still a lack of awareness surrounding mental health and many people still go through hard times battling mental health issues alone. The more you speak about it, the easier it gets to identify problems and in turn, helps people get the support that they need the most instead of suffering in silence. It’s pacifying when someone identifies the nameless demon that’s inside them—the reason for the suffering that they are undergoing.

Be it childhood trauma or complex anxiety issues that I or someone I know go through, it’s comforting only when someone takes the initiative to categorize and label all the issues and problems under a bucket. And, that’s exactly what made me pick up the thread and voice out for mental health. My whole motive was to find the people (as well as being one) who can support each other, connect the dots for recovery, and spread positivity around.

 2. We now see that mental health is slowly garnering interest among people with its steady inclusion in social media. But, even with all the growing limelight, do you, in some way, think that society still doesn’t understand the actual issues relating to mental health and the sensitivity around it? How much awareness do you think people really have when it comes to mental health issues?  

Indu: Building awareness is a slow process. You may not see the results immediately but the more we talk about it, we build more consciousness around the topic and the consciousness and curiosity slowly build awareness. This is similar to how awareness initiatives around saving water and being eco-friendly work. We may not follow it immediately but it happens over a period of time.

Likewise, with mental health, attention and action set in gradually. So, each time you write or read about anxiety, trauma or panic attacks, it leaves a lingering thought in you, making you understand the underlying importance. Not instantly impactful, but with time, it will truly make a difference. 

 3. Does every level of distress require therapy? What do you think would be the need of the hour for mental health?

Indu: Like how people have annual health check-ups, I believe that every individual should have at least one round of therapy. It helps you put things in perspective. In the society we live in, most of them still consider therapy to be a taboo, however, on the contrary, therapists help you find your own voice—your own ways to appreciate yourself. There is so much negativity around the word self-care as being selfish, but putting yourself and your emotions first will help you become more self-aware and a better person.

4. Moving on to your own work, Project Kintsugi—lovely name! How did this project come into place and what does it signify? 

Indu: Kintsugi or Kintsukuroi (“golden repair”), is the Japanese art of repairing broken pottery by mending the areas of breakage with lacquer dusted or mixed with powdered gold, silver, or platinum. 

When I was going through my heartbreak a friend once sent me this. In this context, Kintsugi is about embracing the wound/damage and creating something strong and beautiful out of it. And, that’s how Project Kintsugi was born—to embrace and empower distressed women, making them believe in their own strengths. 

5. What would the project’s goals be and what challenges did you have to face when you started the project and how did you work to overcome them?

Indu: The vision of Project Kintsugi is to build a community of supporting and non-judgemental women who stand up for each other during unforeseen times. It’s not about me as a person running the whole show—rather, I see it as a collective effort. The project will continue to run independently, so even if it’s just 10 people today, they will form a chain of trust and grow the community that helps one another. 

The biggest challenge I faced, and still sometimes do, is being available always! I currently juggle between a full-time day career and my pet project. While I don’t want to claim the reasons for my unavailability, it’s important to understand that Kintsugi isn’t a one-time work—it’s not about passing information or suggesting some details. It’s about listening to each other, reflecting on stories, and supporting women with possible legal and moral help. So, yes, it’s a Herculean task on my plate, but I love doing it!

6. What kind of support do you offer and how do you think it impacts your target audience?

Indu: Kintsugi meetups function on an anonymous setup—we’re not judgemental about who you are and what you do—but, our major motive is why you’re here and how we can help you. Women who go through troubled marriages, harassment, and domestic violence, can take these meetups to be a solace, wherein they can talk about what they’re going through. 

We encourage people not to come up with any solution immediately or offer any opinions, but the whole idea is to provide a medium for women to vent out, address their issues, network with other women going through similar experiences, and get legal or professional contacts/help for the betterment of their situation.

7.Women, divorce, domestic violence and depression—any clichéd sayings and experiences that you had to encounter that tried to relate these three? How did you handle it?

Indu: Ah! That’s something unsaid and clichéd in this society. You can almost read it in everyone’s faces—what questions they’ll ask, what opinions they hold, and what rumours they’re ready to speak around.

The truth is depression or domestic violence can happen to anyone. I wasn’t brave enough initially to handle these and was waiting for a change to happen. But, soon, I realized that I deserved something better than just the blame I put on myself for unfortunate happenings. 

What really helped me handle and put things into perspective was my ability to connect with others. I help myself by helping others around, and as I said earlier, it’s a chain reaction and you’ll find people returning the same help around. 

8. What’s the best part of your work that concerns mental health?

Indu: Creating a community and bringing people together to share their stories. People end up relating to each other’s problems and finding their kinship with each other. That’s the best part of my project and my life—standing up for each other and making women feel good. 

9. Vulnerability is important when it comes to dealing with mental health issues and talking about them. What would be your two cents for those who struggle with that kind of open vulnerability?

Indu: In my opinion, vulnerability is important—it doesn’t make you weak or put you to shame. In fact, it’s okay to wear vulnerability on your sleeve. As long as you have supporting souls who can relate to the problem you’re going through and help you handle it better, you’re good to go. With Project Kintsugi, that’s what we hope to create, helping people bond better. 

10. And lastly, in this society, what is your idea of a collaborative community that has to come together to raise awareness about mental health issues?

Indu: My idea of a collaborative community is the one where people come together to create an impact in someone’s life. They form a ripple effect, spreading positivity around, just as you see in those cute happy-note-passing videos. The running philosophy is just the simple fact that if we do good to someone, that someone will do good to a few more, and those few will pass this good deed on. Together, we can weave miracles! 


We at LonePack, sincerely thank Indu for all the insights she has shared! It was lovely having her talk to us about Project Kintsugi and everything behind it. We definitely feel many around would find your words helpful and supportive. 

LonePack Letters 2018 – We are back !

The wails of suffering emanating from mental health concerns have lasted for ages, yet society has failed to recognize the importance of recognizing mental health issues as a primary health concern and to establish a fantastic infrastructure for treating it. With time, the prevalence of such concerns have only exacerbated.

 

Thus, in 2016, a group of passionate youngsters formed LonePack, a non-profit aimed at combating this very phenomenon. Since then, LonePack has worked tirelessly to raise awareness about mental health issues using a community driven approach, surrounding their motto, “ Shatter the Stigma”. They have been able to do this by working on a set of driven, passionate campaigns, the magnum opus of which was Lonepack Letters in 2017. This year, it is returning to positively affect a larger scale of lives, and hopefully carry on the good fight.

Letters collected for the campaign
Letters collected for the campaign

Lonepack Letters is a campaign based on a couple of principles. The first is the effect of positive dominoes. The positive domino multiplication standard in modern psychology tends to examine the fact that a general positive reaction to anything during any given time of the day only spreads it, with the effects often multiplying in magnitude down the chain. Lonepack Letters involve handing out anonymous positive letters to strangers when they least expect it, reading which brings a smile to your face. That starts a chain of positivity, the success of which has a very high probability. One of the finest ways for everyone to combat mental health is to face positivity. Merry, at its finest, is the unstoppable force denying to accept denial from the rule of any riddle but that of law. And to initialize happiness which only grows in magnitude in a domino effect serves the very purpose of Lonepack Letters. Ease the human mind, combat mental health issues and bring a smile in the process.

LonePack Letters featured in article in the Times of India
LonePack Letters featured in article in the Times of India

The second principle serves as a bigger backbone for Lonepack Letters. Awareness. Every Lonepack Letters envelope comes with the actual letter, along with a formal single page documentation about Lonepack and Lonepack letters, what purpose the campaign serves and how Lonepack wishes the person reading to be more aware about mental health concerns and keep spreading positivity. Not only does this allow people to know about Lonepack and potentially be a part of campaigns further down the line, but also know more about mental health concerns, understanding that they are legitimate issues and needs to be treated the same way. All of this aids in removing the ignorance of larger society about the aforementioned issues, and are steps in the direction of shattering the stigma existing around mental health in modern society.

 

In 2017, Lonepack Letters was conducted in Chennai. We collaborated with various institutions, events and establishments in the city, including DAV  Group  of  schools,  Sathyam  Cinemas,  Ciclo  Cafe,  SRM  MUN,  SSN  College’s  Instincts  as  part  of  this  campaign  which  allowed us  to  reach  over  6000  people. The  feedback  that  we  received  was overwhelming and our campaign was covered by various news outlets, including The New Indian Express and The Times of India..

LonePack Letters Distribution at VIT Chennai
LonePack Letters Distribution at VIT Chennai

In 2018, we intend to increase the effect of Lonepack Letters by increasing the scope of the campaign, collaborating with major companies, more educational enterprises and conducting the campaign in multiple major cities along with Chennai. Lonepack letters is our humble attempt to kick-start a pursuit of happiness while also removing the ignorance surrounding mental health issues. We hope to realize our vision, and succeed at the same.

  • Soumyajyoti Bhattacharya

Why Don’t We Care About India’s Mental Health Crisis That Affects 97 Million People?

 

Our writer, Soumyajyoti Bhattacharya‘s article on LonePack‘s latest campaign got featured in Youth Ki Awaaz. We are reproducing the article here. Do give it a read. The original link is posted in the comments.

“As I sit in my room on a particularly dark afternoon, life seems all but a melancholic drone of has been’s and would be’s, mechanically wheezing into a nightmarish scenario where shadows are friends and humans seem unfriendly. The clock ticks like it is the harbinger of my doomsday, my mind screams, wanting everything to stop! Gears slip into motion, my monsters crawl out of my own mind and sing me the most painful soliloquy. My life squishes like a squandered set of useless paraphernalia while my mind keeps telling me to just not do it anymore.”

This is not an excerpt from a Stephen King novel, albeit it may be very scary. It is the rant of a mind suffering from anxiety, one of the many mental health illnesses plaguing the human population. Sadly, most people do not care.

report by the World Health Organisation (WHO) shows that one in four people in the world will be affected by mental or neurological disorders at some point in their lives. Around 450 million people currently suffer from such conditions, placing mental disorders among the leading causes of ill-health and disability worldwide.

Yet, major sovereign states have failed to provide justifiable legislation for the same, or have refused to put enough stress on it. To provide a particular example, let’s take India, the country of my birth and the subject of my patriotism. India is a nation of 1.34 billion people, constituting the world’s largest youth population and second largest population overall.

Image Credit: MANPREET ROMANA/AFP/Getty Images

Statistical reports from the WHO show us that almost 7.5% of the population of India suffers from mental health disorders, with the number growing by the passing day.

These disorders constitute depression, anxiety, hypertension, obsessive compulsive disorder (OCD), attention deficit hyperactivity disorder (ADHD) and post-traumatic stress disorder (PTSD), to name a few.

People suffering from such disorders require expert intervention and regular treatment for improvement, so as to ensure that a large part of the global population is not only physically fit, but mentally as well. However, a particular case study will show that might not be the case.

Mental health treatment institutions in India are mostly three-fold: private high-end facilities, government facilities and religious facilities. While the first case scenario is only for an elite segment of the population, it is mostly the other two which most people can avail.

However, India is facing a mental health crisis. With only 43 government-run mental hospitals serving a population of 1.3 billion, resources are spread thin. Moreover, mental illness is highly stigmatised in India, especially among women, who are typically committed to mental health facilities with no legal rights, and receive involuntary treatment sometimes without a proper diagnosis.

The worst-case scenario are religious institutions and independent cult leaders who proceed to treat mental health illness on their own with confounding, unscientific practices including the likes of black magic and sacrificial rituals.

Yet, however unsatisfactory the medical practices surrounding mental health or the interest shown in it from a professional aid perspective may be, the worst problem for mental health illness is social stigma.

Stigma is officially defined as a mark of disgrace associated with a particular circumstance, quality, or person. Mental health issues have often been deemed weak and disgraceful, a mark of wasteful elitism and a rotten excuse by people in human civilisation since time immemorial.

Because of this, a huge number of people still go on to ask a depressed person to just “forget it and move on”, call someone with ADHD or similar issues to be making excuses or being ‘elitist’ and ‘wasteful’, and not to forget, pin any behaviour deviating from the norm upon one strategic word, ‘madness’. Like a disease, not one which needs to be treated, but one which is disgraceful and needs to be exterminated.

When such levels of stigma exist as norms in the human society for centuries, people suffering from mental health illnesses hesitate to acknowledge their issues and seek public help for fear of having no personal comfort, and for being ostracised with mean, dispirited comments, along the lines of ‘weak’, ‘disgraceful’ and ‘loser’, to name just a few.

Corporate policies surrounding mental health illnesses are far too few, recognition of the same as a legitimate health concern is astoundingly low, even for educated individuals, and social acceptance for mental health illnesses are catastrophic. All of this does not cut a pretty picture for something we should definitely not be ignoring or castigating.

Of course, not everything is bleak. Many developed nations have constitutional laws and legislative precedence for acceptance of mental health issues and protection of those suffering from related causes. Developing countries are following suit, with India having recently passed a law to decriminalize suicide attempts and provide better healthcare for patients of mental health disorders.

Yet, until a higher number of facilities are provided at a sovereign level, and the social stigma surrounding the same is not shattered, progress, however promising, will seem unconvincing.

Sovereign improvements require better political philosophy, a discussion beyond the mandate of this article. However, no amount of legal or political support will matter till social acceptance for these issues do not improve, a conundrum which requires more education about the same, grassroots movements and an altogether improved level of awareness, thus leading to amicable acceptances.

Although this does seem a long way off, many local non-profits and popular public personalities have taken up this cause and have launched a crusade to improve circumstances surrounding it.

One particular initiative I absolutely love and am involved with is ‘Lonepack’. As a small, up and coming non-profit organisation based in India, we have been fighting the stigma surrounding mental health for over a year now through multiple campaigns.

Our latest campaign, ‘Save The Whale‘ challenge, is an attempt to increase positivity over the internet and provide a challenge to the despicable ‘Blue Whale‘ game. Many other organisations exist who engage in similar work.

However, it cannot just be institutions fighting the good fight, it has to be everyone. Only then will this crusade actually mean something and be successful in making a difference.

Maybe there is a future better than the situation we are in today, but that will never be possible without enough awareness. Next time you meet someone suffering from a mental health disorder, do not attempt to jeer or advice. Reach out a hand and be there for them with nothing but silent support.

Let us make this world a better and more acceptable place, one person at a time. Till then, all we have is hope. Surely, we can do better than that?

  • Soumyajyoti Bhattacharya

For a Friend

What goes through people when they decide to take their own lives ? I would never know….. I have never been there. I would never want to either. But I know something else. Grief. Grief of losing someone you cared about. Grief of losing someone you wish you knew better. Grief of losing someone you wish you had spoken with one last time before there was no more time left. Grief of losing the joyful soul of a friend untimely to the perilous hands of death. Death by suicide.

Gourab was a jolly young man. I remember my initial impression of him as the guy on whom was attached the stigma of having an year back in school. However, I would want him to be remembered for anything but that now. He not only overturned his educational problems by working hard during the time I knew him, but also always did it with a smile. A smile which made me happy. Made probably everyone he knew happy. Little did we know the happiness was hiding something far more painful than anything we could even fathom. Gourab wasn’t the first friend I had lost in my school life. I had lost another friend named Soumyadeep to leukaemia. However, this was different. And far more painful. I do not know if any philosopher has made any analogy to link age with emotional distress and pain; however, I know it for a fact that an analogy is not too far off. Or it was just the fact that Gourab’s suicide was out of the blue. Shock has that lingering memory which claws at you, asking you how things could be different. Was I close to him ? I do not know about others, but from where I am from, you do not study in a class for two of the toughest of your adolescent years and not be close. From analysing our favorite club Manchester United together to the time spent playing football after school, from playing hand cricket all through boring Chemistry hours to meeting up and discussing movies at uninteresting tuitions, he had been a quintessential friend during those years. Moving to SRM did bring a heavy toll on my social life with my friends back in Kolkata, for in trying to settle in within a culture shock and catching upto engineering I had been guilty of ignoring the people I loved the most. And that included Gourab. Two years of studying engineering passed by in a breeze, I settled down in my new life and with new friends, till a friend called me up on that fateful day to tell me Gourab had committed suicide. I would be lying if I say I ever expected something remotely similar to happen. I didn’t really know what to do. I was not shocked, not sad…..I felt nothing. I attended class as usual. Went about my day….till it was lunch break and a friend expressed gratitude for me sharing my food with him. That is when it hit me. The abyss of having lost a friend. The feelings reverberated in me till I could hold it no more. I cried. Long and hard. I didn’t know why, or what even really brought this, I just did. Gourab’s death brought me sadness. Sadness which passed but for moments of passing grief on specific days of the year. His death brought me misery which accompanies the shocking misery associated with losing loved ones. Even that passed. What didn’t pass was regret. Suicide is not accidental or biological, it is the result of constant crippling psychological trauma. And I could have been a better friend, maybe even tried to find out if everything was okay. All those busy school fests, I could have taken an evening out to call a dear friend and ask him if he was doing fine. Catch up on our shared anger at Moyes’s mishandling of ManUtd. Tell him how engineering is sapping the life out of both of us. Tell him, “Chill, It’s a burden we both are sharing, and it’s a burden we can split between us”. Explain to him by telling that ” Don’t go friend, this world is tough, and one less friend is one less shoulder to cry on when the going gets tough.” Maybe even offer my shoulder for him to vent his grief out on. Like a brother. But why would I ? Gourab was always happy, and psychological stress is hardly a problem. Till this world’s refusal to see a problem for what it is was too late, my blindness to a friend’s misery was perpetrated to an extent where it didn’t see through a facade. And when the facade fell, so did a dear friend.

Gourab is no mere friend, brother, son lost to suicide. He is one of many martyrs, who have cleared the clout in our minds surrounding mental stress and psychological illness. I will never commit suicide, and I ensure I checkup on everyone I love, telling them that they are loved, ensuring that they know they have some place to go to in order to vent, not lose it all in inevitable death. Suicide is as real a threat as HIV or Zika, but my friend taught me it can be fought……together. I loved him like a brother, and wish his soul peace. More importantly, I wish him gratitude. He left me a life where I knew that nothing could be more important that people close to you, and they could have demons like you, but far more terrifying. I will be there for them. I am sorry I couldn’t be there once. That is my demon, and I am fighting it. This is not an eulogy, it is a letter acknowledging something I have never done. Dear friend, thank you for being there, thank you in life and in death, and thank you for leaving me with a wonderful touch of perspective. And know, I miss knowing that every night I go to sleep, you are safe in some part of the globe. Goodbye dear friend. I promise I will not let what you taught me in life and in death go to waste. I promise.

– Soumyajyoti Bhattacharya

Image Credits : Google Images

Is being OCD=Perfectionist?

We all wish to be perfect and do our work well. To this aim, we utilise some skills that enable us to channelize our behaviours so that we don’t spend too much time on doing routine chores – e.g. keeping the keys, wallet, shoes etc in the same place everyday, trying to leave work the same time each day to beat the traffic and so on. These things we learn as a result of our experiences and sometimes the difficulties we face. Persons who we call perfectionists invariably have a reasonably good “error checking” system in place and thus, are able to use the above mentioned skills to their benefit. The easiest example to consider would be the character Wasabi from the movie Big Hero 6 who would quote – “a place for everything and everything in its place”.

But, just imagine a scenario where the above skills go haywire and then we have people focusing on the trivial details with an inability to stop the process of error checking. This is not based on any prior learning or a misinterpretation of prior learning taken to absurd levels. Then we have people who are unable to control their impulse to make sure that things (even trivial ones) are placed “exactly right”, doing things over and over (whether it be checking, counting, cleaning or whatever) to “just to be sure”, having illogical/ magical beliefs and so on. This would intrude on their daily functioning and would impair their ability to do the most basic things with any efficiency. This would be OCD or Obsessive Compulsive Disorder.

Obsessions could be anything – a thought, an image, an impulse to do something.

One common feature of obsessions include the fact that at some level, the person having them identifies them as illogical, unnecessary, excessive, intrusive and distressing.

Compulsions are any behaviour(s) aimed at reducing the anxiety that is created by the obsessions. They could be things like doing things a particular way, or doing it repeatedly, or a particular number of times.

Its important to recognise that there are people who are obsessive about certain things and that makes them who they are but, this is different from people with OCD who dislike this part of themselves that prevents them from living a full and happy life.

-Dr. Shiva Prakash

Clique management for Dummies

Remember that scene from Kung Fu Panda where Po struggles to make friends with the Furious Five and receive reactions ranging from awkwardness to hostility? Like:

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Does this seem to be relatable to you? Seem to strike a chord somewhere? Remember when you are about to express yourself on some topic amongst your friends only to receive dismissive comments, change of topic or weird silence ( especially in whatsapp groups) almost every time?(Disclaimer: I mean the seemingly mundane topics). Or you feel emotionally drained out when hanging out with them, conforming to some unspoken rules which you secretly hate but don’t disclose for fear of being judged? Or find yourself pandering to the wishes of the queen bee(in simple words, the most dominating person in the group)?  Welcome to the clique phenomenon.

Due to the need to be approved, liked or to avoid being lonely, people unwittingly join such groups.

While this word seems to be lifted off from an American high school sitcom, the phenomenon exists everywhere, across all age groups. People in the age group of 12-20( in some cases, younger) are adversely affected by this, which saps their confidence and self-esteem resulting in anxiety. Due to the need to be approved, liked or to avoid being lonely, people unwittingly join such groups. Though it may be fun at first, if the person happens to have any of the qualities that intimidate the queen bee’s position, then that person becomes the target. While guy’s cliques aren’t that overt with targets, girls or mixed cliques overtly ignore them during planning, subtly criticize whatever the target does and ensure that the target isn’t really  the person they once were. And unlike Po’s case where he eventually becomes a part of the Furious Five( hey, they weren’t bad people..) you can’t expect wonders to happen.

Read a brutally honest post here on how it feels to be excluded and treated like a third wheel:   Story of my Life

Cliques, are especially detrimental during school and college life. When you need to be enjoying and building your career , you seem to be perennially stuck in abyss instead, not able to do the things you love. Isn’t that terrible? With increasing peer pressure, it isn’t really surprising that many adolescents and college goers suffer from crippling anxiety which can spiral into something worse, like losing your individuality.

Though it isn’t easy (or desirable) to leave a clique abruptly, especially if you have some good friends who are stuck like you, here are some steps to help you deal with cliques:

  • Engage yourself in some activity that you love. Join clubs and get yourself engrossed in the activities. Joining multiple clubs does involve a lot of time management. If you’re not that okay with balancing a lot of activities, especially when you have a lot of academic workload, it’s absolutely okay to restrict yourself to a couple of clubs. When you get to do something that you love, you’ll be so engrossed in it that you wouldn’t be bothered about the outing that the clique has specifically excluded you from. Also, chances are high that you’d find your best buddies in the club. When you do an activity you love with other people who also love it, isn’t that the best thing you can afford to have?
  • Also, if you find yourself being mocked by the members for some specific characteristic of yours, muster all the will-power you have, give them a grin and shrug your shoulders. Don’t ever change yourself. For example, when the queen bee taunts you for submitting your assignment early, chances are high that the person would’ve submitted the assignment much before you would’ve (no jokes). Repeat the grin and shrug every time, the clique will get tired of you( Disclaimer: This point is not applicable to well-meaning advice)
  • Learn to say ‘NO’. That’s the toughest thing to do but you should learn to refuse and disagree on some issues assertively(aggression never works). You’ll receive a lot of emotional blackmail into doing something you’ve never liked but listen to your conscience and trust you gut. They’ll never fail you.
  • If you’re still feeling the brunt , talk it out with a person you trust. It could be a parent or an older sibling or an older cousin. Only when you open up, will you realize that there are people who actually care for you.

Friendships enable you to grow, not cliques.

While these steps cannot show results in a short period of time ,with patience and persistence, you’ll surely grow out of it. So, instead of focusing on what the clique was thinking/will think of you, remember Master Ogway’s words:

 

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-Pooja C

Image credits: Google

Age Groups Vulnerable to Depression?

Depression is a common problem throughout an individual’s lifespan. Statistics suggest that about one in 20 individuals would have suffered depression at some point of time in their life. But this data is not representative of all individuals. There are some common risk factors that increase the risk of having depression. One of the most common risk factors is experiencing interpersonal violence in any form. This may be

  • physical and emotional abuse and neglect in childhood,
  • bullying during school ,
  • social ostracism in teenage and college,
  • domestic and workplace related violence of any sort in middle and older adulthood.

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Other common risk factors include academic difficulties, physical illnesses, loss of significant relationships, financial difficulties, family history of depression and social isolation.

Typically, people in the age group of 40-60 years have the highest rates of depression possibly due to accumulation of stress over their lifespan. The risk of attempting suicide is higher in teenagers and young adults especially in situations of acute crisis while the risk of committing suicide is much higher in the elderly.

Over 60% of the calls to suicide help hotlines are made by people in the age group of 35-54

statistics20age20group20summary20jan2010

Therefore, rather than asking if certain age groups are predisposed to depression, it would be more helpful to think in terms of “Are certain groups of individuals facing various life events more likely to develop depression?”  An important thing to keep in mind is that all these are risk factors and not causative for depression. Ideally this information should be used in the context of helping individuals in various life situations that may predispose them to depression.

Once again, it is important to realize that not all those who face the situations mentioned above suffer depression. Also not all those who suffer depression face these issues.

The most important thing to remember is to try and have a non-judgmental outlook and to offer our support to those going through a tough time.

-Dr.Shiva Prakash

Image Credits: Google